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FAQ

FAQ

Frequently asked questions about custom manufacturing.

Clear answers about quantities, artwork, samples, lead times, packaging and ordering custom Mahjong sets or keychains.

Planning and ordering

MOQ depends on the product, material, construction and packaging. Share the product type and target quantity so we can recommend a suitable production route.
Yes. We can refine sketches, references and brand assets into artwork suitable for sampling, engraving, printing or molding.
Sampling is part of the normal development process. The sample scope, cost and timing depend on the product and customization level.
Timing varies by design complexity, sampling rounds, quantity and packaging. A realistic schedule is provided after the project brief is reviewed.
Yes. Programs can include tiles, blanks, jokers, racks, pushers, accessories and coordinated packaging, depending on the project requirements.
Vector AI, SVG or PDF files are preferred. High-resolution PNG or JPG references are also useful during concept development.
Yes. Provide HEX, Pantone or approved physical references. Final results can vary by material and process, so sample confirmation is important.
International delivery options are reviewed according to destination, order volume, packaging and delivery requirements.

Need help with a specific project?

Share your concept and we will help identify the information needed for quotation and sampling.